Terms of Use

1. Acceptance of Terms

By accessing the website, requesting information, participating in a demo or using Electronic COC services, you confirm that you act on behalf of a business, authority-related service provider or professional organization and accept these Terms. If you use the platform for an organization, you confirm that you are authorized to do so.

• Use is intended for professional B2B contexts.
• Signed agreements prevail over this public page where they conflict.
• Users must stop using the service if they cannot comply with these Terms.

2. Scope of Services

Electronic COC is an operational software platform supporting eCoC-related preparation workflows, vehicle information coordination, IVI 2.0 readiness activities, validation preparation, signing-readiness coordination and release-related workflow visibility. The platform supports operational preparation; it does not perform authority functions.

• Electronic COC does not issue type approvals or regulatory approvals.
• Electronic COC does not act as a governmental authority.
• Electronic COC does not replace official EUCARIS systems, NAP operators or eIDAS providers.

3. User Responsibilities

Users remain fully responsible for the information they enter, upload, import, approve, sign, submit or otherwise process through the platform. Electronic COC may support workflow visibility, but responsibility for the underlying information remains with the customer and authorized users.

• Data accuracy, vehicle information and approval references
• Homologation data, XML content and VECTO content
• Uploaded documents, signing activities and submitted information

4. No Regulatory Approval Guarantee

Use of Electronic COC does not guarantee regulatory compliance, approval acceptance, XML acceptance, EUCARIS acceptance, NAP acceptance, market approval or acceptance by any authority, technical service, governmental body, infrastructure operator or third-party system.

• The platform does not guarantee legal or regulatory outcomes.
• Workflow readiness does not mean official acceptance.
• Customers should obtain their own legal, homologation and regulatory review where needed.

5. Manufacturer Responsibility

Manufacturers remain solely responsible for vehicle compliance, approval validity, regulatory obligations, information accuracy and signed content. Electronic COC does not replace manufacturer obligations, homologation responsibilities, internal controls or authority-specific requirements.

6. Imported Data Disclaimer

VECTO imports, XML imports, API imports, ERP imports and other data intake mechanisms may help reduce manual entry or structure operational workflows. Imported information may be incomplete, outdated, incorrectly mapped or inconsistent with regulatory requirements. Users remain responsible for reviewing and verifying all imported information before relying on it.

• VECTO imports
• XML imports
• API imports
• ERP imports

7. Electronic Signature Disclaimer

Electronic COC does not issue certificates, seals or signing credentials and is not a Certificate Authority, Qualified Trust Service Provider or eIDAS issuer. Users remain responsible for certificate procurement, signature validity, seal validity, signing authority, signer permissions and the legal effect of signed content.

8. Availability and Service Interruptions

Electronic COC aims to provide reliable service using commercially reasonable efforts, but uninterrupted availability is not guaranteed. Access may be interrupted, limited or suspended for maintenance, security, infrastructure, third-party dependency, legal or operational reasons.

9. Intellectual Property

The Electronic COC platform, website, software, user interface, documentation, content, design assets, trademarks, workflows and related materials are protected by intellectual property rights owned by the operator, affiliated companies or licensors. No rights are transferred except as expressly granted in writing.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Electronic COC, the platform operator, affiliated companies, employees, contractors, partners and suppliers are not liable for indirect, incidental, consequential, special, punitive or exemplary damages, including lost profits, lost business, lost opportunities, data inaccuracies, third-party system failures, regulatory decisions or approval rejections.

• No liability for authority decisions or approval rejections beyond mandatory law.
• No liability for customer-provided or imported data inaccuracies.
• Liability limits in signed agreements apply where agreed.

11. Third-Party Services

Electronic COC may interact with or prepare workflows connected to third-party systems and providers, including EUCARIS, NAP environments, eIDAS providers, certificate providers, ERP systems, API integrations, infrastructure providers and other customer-selected services. Electronic COC does not control those third parties and is not responsible for their availability, acceptance criteria, decisions, security or performance.

12. Regulatory Changes

Regulations, technical requirements, authority expectations and industry practices may change. Electronic COC functionality may evolve in response to operational, technical or regulatory developments. Users remain responsible for monitoring applicable law, authority guidance and obligations relevant to their vehicles, markets and workflows.

13. Data Handling

Data handling is described at a high level in the Privacy Policy and Data Processing Commitment and may be further defined in signed agreements. Customers remain responsible for ensuring that they have the rights, permissions and lawful basis required to submit, upload, import or process information through the platform.

14. Suspension and Termination

Electronic COC may restrict, suspend or terminate access where required for security, misuse prevention, legal compliance, non-payment, breach of agreed terms, protection of the platform or protection of other customers. Customer-specific termination rights may be further defined in signed agreements.

15. Governing Law

Unless a separate written agreement states otherwise, governing law, venue and dispute resolution terms will be defined in the applicable order form, master service agreement or other executed document. If no jurisdiction has been finalized, this public page should be read as a general terms notice and not as a complete substitute for executed legal terms.

16. Contact Information

Questions about these Terms may be sent to info@electroniccoc.eu. Contractual notices, legal notices and customer-specific communications may require additional formal notice channels defined in the applicable agreement.